Frequently Asked Questions
Business & Services
Is Domestic Moving Company licensed and insured?
We are licensed and insured by the U.S. Department of Transportation
Do you have storage capabilities?
Do you have pianos?
Can I get a Certificate of Insurance for my building?
Do you provide packing services?
Pricing & Payment
What are available payment methods?
We accept Credit/Debit Card (MasterCard, Visa), Certified Bank Check, and Postal Money Order.
Do I pay before or after my items are offloaded at delivery?
Subject to federal law, payment in FULL of all charges is required before delivery and prior to unloading.
Before & After the Move
How much time should I reserve my move in advance?
If something is damaged during my move isn't Domestic Moving Company liable to replace it?
$1 per pound per article local. .60 cent per pound per article long distance.
What do I contact after my move if I have any questions or concerns?
Pickup & Delivery
What time should I expect the movers to arrive?
That will be determined by our customer service / dispatch department. You will receive a call at least 48 hours prior to your move from the Customer Service Department with the time-frame.
What is a delivery window?
A delivery window is a window of dates that your items will be delivered within. The delivery window is based on the size of your move and on the distance. You or someone else must be present to accept your shipment during the dates provided.
Can I choose the date that I want my items delivered?
What is the latest time the movers work?
Will inclement weather affect the process of my move?
In all other cases, weather should not affect your move as we employ professional movers who are properly trained, prepared, and fully equipped to handle all moves during any inclement weather. Once your crew arrives, their professionalism will automatically put you at ease.